We take the privacy of your personal data very seriously and all data captured will be used and held in accordance with the requirements of the Data Protection Act 2018.
DWW Ltd is the controller. If you have any requests concerning your personal data or any queries with regard to how we handle your data you can contact us :
Phone on: 01273 855997
email [email protected]
45 Church Road
DWW Ltd Recruitment – ‘NeXtGEN’ Program
This policy also applies to the processing of personal data in respect to the recruitment of the DWW Ltd talent acquisition program.
DWW Ltd ‘NeXtGEN’ is a division of the Yellow Aeroplane Group and the DWW Ltd that provides a pathway for talent entering The Yellow Aeroplane Group or any of its companies.
We will only process your personal data in accordance with the services we provide to you based on the contract we have, or based on your consent in relation to any marketing activities we undertake. We will collect this consent when you first provide your personal data and you can withdraw that consent at any time by contacting us using the contact information provided above.
Purpose of processing your personal data
|Activity||Why we need to process your personal information||Lawful basis to process personal information|
|Completing an order form on the website||Dealing with an order / booking
Internal accounting processes
Provide you with information relating to the order
|Completing an application form||Completing an application form
Provide you with information relating to membership
|Registering for an event||Dealing with an order / booking
Internal accounting processes
Provide you with information relating to the order
|Member registration||To enable login to and personalisation of the DWW Ltd website||Contract|
|Email marketing||To send information and marketing messages by email||Consent|
|Postal Marketing||To send occasional marketing communications by post||Legitimate interest|
|Segmentation, analytics, marketing profiling||To provide targeted and appropriate marketing messages||Legitimate interest|
The legal basis on which we rely are:
We will use legitimate interests to send occasional marketing by post and for segmentation and profiling in order to send relevant targeted communications. Our legitimate interests are to communicate with our our existing members to keep them informed, to grow our business. NO data is ever given to third parties unless you have explicitly given permission for this to happen.
We conduct basic profiling for our marketing purposes to ensure relevant and targeted communications. This might be in the form of segmentation based on location or stated interests.
We would like to use your personal data to send you details of products or services that we offer that we have identified as likely to be of interest to you. We will only send you information in line with the preferences you indicated when you provided the personal data.
If at any point you would like to opt-out of receiving communications from us or would like to change the channels (such as email or post) that we use to contact you, please contact us at :
45 Church Road
Third party marketing
Share your data for our marketing purposes.
From time to time we would like to be able to pass your postal address to sponsors. We will only do this if you have opted in to third party marketing when you provided your personal data at which point the sponsor will be named.
Recipients/categories of recipients
In carrying out our business including our obligations to you, we may use sub-contractors. These will be businesses such as mailing houses, email broadcasters. We will ensure that they respect your privacy and abide by all data protection laws.
We will keep your personal data in connection with the services for which it was collected for an appropriate period of time and in accordance with our data retention policy. A copy of this policy can be obtained by emailing [email protected]
In terms of personal data we use for marketing, we will keep this data for as long as we are able to market to you and if you withdraw your consent or opt-out of marketing communications, we will keep your contact details only to ensure that we do not contact you again for marketing purposes.
Data subject’s rights
You have rights in respect of your personal data. We will need to confirm your identity before we can consider your request so, if you wish to exercise any of these rights, we will first need to confirm your identity before we can consider your request so please supply two forms of ID, one of which should be a passport or birth certificate, the other could be a driving licence or utility bill.
The right to be informed
Right of access
You have the right to know whether we are processing your personal data, and to a copy of that data. We would need as much information as possible to enable us to locate your data. We will respond to your request within 28 days of receipt of your request. If you want to exercise this right, please contact the DPO at the contact details above. If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Right to rectification
You have the right to have any incorrect personal data corrected or completed if it is incomplete. You can make this request verbally or in writing. We will need as much information as possible to enable us to locate your data. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact the DPO at the contact details above. If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Right to erasure
Often referred to as the right to be forgotten allows you to ask us to erase personal data where there is no valid reason for us to keep it. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact the DPO at the contact details above. If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Right to restrict processing
You have the right to ask us to restrict processing of your data. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact the DP at the contact details above. If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Right to object
You have the right to object to our processing of your personal data based on (i) legitimate interests, or for the performance of a task in the public interests/exercise of official authority (including profiling); (ii) direct marketing (including profiling); and (iii) for purposes of scientific/historical research and statistics.
- Legitimate interests/legal task – your objection should be based on your particular situation. We can continue to process the data if we can demonstrate compelling legitimate grounds which override your interests.
- Direct marketing – you have an absolute right to ask us to stop processing for the purposes of direct marketing. We will action your request as soon as possible.
- Scientific/historical research and statistics – your objection should be based on your particular situation. If we are conducting research where the processing is necessary for the performance of a public task, we can refuse to comply with your objection.
If you want to exercise this right, please contact the DPO at the contact details above. If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Processing based on consent
Where we process your personal data based on your consent you have the right to withdraw that consent at any time without reason. You can opt-out by using the unsubscribe/opt-out in any marketing we send you and you can contact us using the contact details above.
The right to lodge a complaint to the supervisory authority
If you are unhappy with any aspect of our handling of your data you can make a complaint to the Information Commissioner’s Office, by clicking here.
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