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14 02, 2019

Guest blog: Valentine’s day flirty four

By |2019-02-28T10:45:04+00:00February 14th, 2019|Blog, Branding|0 Comments

Struggling to get click-through? Bamboozled by what your digital marketing gurus are saying? And dearly hoping you’ll never be asked what the buzzwords they bandy about actually mean? We’ll look at four: smart audio, brand safety, voice search and AI which is artificial intelligence and basically means machine learning.

Well this Valentines, to show we care, Digital Web World are demystifying 2019’s ‘Flirty Four’ i.e. the digital marketing foursome making all sorts of promises for the year ahead.

1. Smart Audio

WHAT IT IS: You telling tech what to do and it doing it.

WHERE IT’S AT : If you feel like you’ve seen Amazon’s ‘Echo Show’ advert a lot – (the one with the father curious about who his pasta-boiling, tomato sauce-burning daughter has got coming to dinner), then it’s probably because you have. It hit the humble TV screen back in November 2018 but it’s still regularly beaming into our living rooms every night. And it’s now February 14th 2019. It’s the Echo Show; with a four-month echo it seems.

The point is this. The likes of Amazon’s Echo Show (a ‘smart-speaker’) are apparently selling like hot cakes. At a closing down sale. Where everything’s free. And Amazon’s Echo Show is also an example of machine learning: using a machine, Alexa to communicate virtually.

In fact, in the US alone, the equivalent of almost the entire UK population now owns one (that is 56 million adults – or one in five Americans, according to the Smart Audio Report by Edison and NPR). Usage has ballooned from the speaker’s ‘assistant’ taking care of home security and the controls of other household devices, to traffic reports, shopping, and product research. This quarter, Amazon confirmed it’s doing rather well (even if their repeated advert is making you feel a little unwell): it has shipped more than 100 million devices with showpiece assistant ‘Alexa’ on board.

WHO SAYS SO: Digital marketing visionary Mitch Joel, the former president of WPP-owned Mirum, told Digital Web World that Smart Audio is one of his top two digital marketing trends of 2019.

Mr Joel has said, citing his blog: “Audio is the best user interface. It’s the way humans communicate. We will, in the not-too-distant future, communicate with and through technology with voice, and voice only.”

Mr Joel, named by Strategy Magazine as a “Rockstar of Digital Marketing” (doubters of ‘Smart Audio’ take note), has also been named one of the top 100 online marketers in the world.

Neil Watson, Marketing Manager for UK & Ireland at luxe headphones-maker Sennheiser agrees with Mr Joel, he said: “In an effort to counter the corporate and digital delivery of products and services, brands will look to humanise their message, and what better way to humanise than talking to customers? So ‘voice’ is going to become vogue again.”

He also told Digital Web World: “Digital always promised the potential of personalisation, but it turns out that unless there is some human authenticity to the execution then it doesn’t matter how good the data is, customer’s don’t buy it as a personal experience. To get personal means to listen, and talk.”

2. Brand Safety

smart audio

WHAT IT IS: Your company’s ads being safe from popping up next to nasty content.

WHERE IT’S AT: The tragic death of Molly Russell in 2017 still has painful reverberations today. A 2019 investigation by the BBC, conducted in the wake of the teenager killing herself after viewing self-harming images on Instagram, found that UK high street brands were plugging themselves next to the sort of awful images that Ms Russell’s father says made his then-14-year-old daughter take her own life.

While Instagram made some changes last month, advertising groups have been forced to state that their clients did not opt to be associated with content showing suicide, self-harm and depression.

Brand Safety got going as an issue in 2017 too. Back then, YouTube saw a slew of advertisers pull their content because their genuine commercial messages were showing next to extremist terror videos. Those pulling out included The Cabinet Office and The Guardian newspaper. Oh, and some 248 additional advertisers.

WHO SAYS SO: “Today, advertising in the news feed is targeted to the individual and there is no control over what else appears with it,” said advertising industry body ISBA (responding at the time to the BBC investigation.)

“We encourage Facebook and the wider industry to work together to avoid pushing this problem from one platform to another… [but]we recognise the importance of Instagram as a marketing tool to members operating in competitive markets.”

To Mitch Joel, founder of Six Pixels Group, Brand Safety is his other big digital marketing buzzword of 2019 (alongside Smart Audio.)

“A brand can choose where the ads are placed. Do not kid yourself into thinking that this is not possible,” he insisted.

“Brands spend tons of money on the mission and on the message, and then became very loose on where that message gets placed. Programmatic systems haven’t helped this problem, either.”

Writing in The Thing about Brand Safety, the veteran marketer concludes: “Of course, the full responsibility for brand safety has to be a partnership between the brand, media company/agency and publisher.”

3. Voice Search

voice search

WHAT IT IS: Speaking the query you once Asked Jeeves (remember him?) Plus details.

WHERE IT’S AT: As we’ve said before, Voice Search (unlike old skool Google Search on your desktop) is not just about stating aloud ‘keywords’ – it’s about meaning, content and intent. It’s about you or your customers speaking up to pose specific, full length questions.

To give you a sense of the sheer about-turn Voice Search has created, we need to give you some numbers. Some 75% of CMOs recently admitted to QueryClick that their brands will do nothing short of CHANGING their entire SEO strategy to ensure it appears in voice-led search results! While arresting, that finding is almost one year old (published March 2018.)

But there’s a reason we’re telling you at the moment, and it’s this: a big chunk of those SEO-revamping, voice search-conscious CMOs are actually prepping that SEO revamp to pop up in voice-led search results right now. Indeed, one-third said they’d do their overhaul in at least 12 months’ time. So this April, May and June 2019, don’t expect SEO consultants specialising in voice-search to be available. Or cheap. But do expect marketers to be changing their online game. Massively.

WHO SAYS SO: “We believe that voice is like Apple’s AppStore,” the Bristol-based research company ReThink Research has put it nicely. “It acts as a route to market for services, and those services will pay a percentage of revenue to be brought to market via voice.”

Mark Wild, digital strategist for Begbies Traynor, the UK’s largest professional services consultancy told Digital Web World: “2019 is already shaping up to be the year for voice search.

“With Echo device sales [at Amazon] in the millions, the barrier to target has got significantly lower. And with convenience and ease at the heart of voice search, marketers in 2019 can expect to see more opportunities to target their audience even better.

4. AI or Artificial Intelligence

WHAT IT IS: Better exploiting what machines learn or can do for us and our clients.

WHERE IT’S AT: AI (aka Artificial Intelligeneveryday, in the everyday of most of the connected world in fact, without lots of people necessarily realising it. Left to its own devices, AI or machine learning is always learning and customising the more its users (hapless or not) continue to use it. Just go online for a search or three of almost any product – ‘a dozen red roses’ for today’s Valentine’s Day, for example. A chatbot will pick up on this and lay on products that match your preference alongside the best deals as soon as you’re on many a landing page. Search a lot, and your penchant for romance will be visible to anyone who glances at your monitor!

As a specific technology to invest in however, Chatbots got the thumbs-down from marketers in a QueryClick report, albeit following significant investment in recent years. Other digital marketers foresee the use of chatbots and automated responses as heading for full maturity this year, especially within popular messenger apps.

As a whole, AI or machine learning is in such rude health that it was last month hailed as “the world’s greatest natural resource” by IBM.Vested interest? Perhaps. But speaking at CES in Las Vegas, Big Blue said AI would soon enable revolutions from smart cities and healthcare, to transportation and robotics.

WHO SAYS SO: “As technology continues to evolve at an astronomical pace, so do the opportunities,” said Begbies Traynor’s digital strategist Mark Wild.

“Artificial Intelligence offers an increased capability to store intelligent details about your audience. AI enhances personalisation and automation giving you the ability to bridge an emotional connection between brand and consumer.”

26 05, 2016

Essential Elements Of Great Website Design

By |2019-01-30T21:20:50+00:00May 26th, 2016|Branding, Design, PPC, SEO, Training, Website Design|0 Comments

Essential Elements Of Great Website Design In 5 Minutes Without The Sweat And Tears

First impressions are everything and you never get a second chance with website design. Your homepage should stand out from first site. Your website should encourage users to dwell more, click further and continue exploring. We have collected our thoughts here at Digital Web World on some of the key elements of great website design and have shared these for you.

Create A Killer Headline (And Sub-Headline)

You only have literally seconds to make the first impression with your headline. It should give the viewer a clear idea of the subject of the page they are about to read/view.

Clear enticing headlines pulling the viewer into the Webpage, clearing Sub-headlines to give you a chance to share more information about what you do and offer.

Here is a top tip for creating Killer headlines instantly. Think about writing headlines for Web, blogs etc in this format.

What the customer wants + In a time period + killing the objection.

So for example great headlines are offering the viewer something that is relevant within a time period say 3 minutes or 30 days, whatever the time period is.
The killer objections are defusing the normal objections you will get from any person viewing

Here are a few examples.

  • Totally Clear Skin in less than 90 days without the use of drugs.
  • Become a Web Designer in 3 months by studying only 1 hour per day.
  • You can make £300 per day with just one hour per week of time without expensive Web tools.

Remember the offer comes first in your Website landing page headline.

Second top tip is to limit the use of ‘best ever’, ‘most popular’, ‘greatest ever’, all of this is considered rubbish for the viewer of your webpage who will read every day. Try being accurate with data that supports claims ‘3x as effective’ works a lot better in text.

The Most Important Design Element – Your Visual Hierarchy

Most people like images (or videos), they are simple to digest and help to get across a message without the need for words. Think about what your business objectives are. What solutions are you selling to customers problems? Make sure that the visuals on the page are viewed in a hierarchy. 1, 2, 3, 4 etc placing a number against the visual that is most striking on your website. 

Do it now?

Look at the following image and place a number against the visual hierarchy on the page.

Diagram Showing the Design to the Golden Ratio! very similar to the Fibonacci Sequence

The Golden Ratio is very similar in its Fibonacci Sequence and describes the rule of thirds for great Website Design, but is also applicable to design in general.

The Golden Ratio

Also proportioned to 1.618* the Golden ratio is a statement on design proportions which has been designed into great aesthetically pleasing design for well over 3,000 years. The principle is based on a rectangle whose ratio of the longer side to the shorter side is 1.618. The classic view of this is the Pantheon in Athens where the design can be applied to the building of the Pantheon in its form.

This same principle is now used by many designers most notably in the designing of Twitter where you have probably received this notification from.

Display images of the office you work in or create a short video that showcases what the business does and/or the products/services you offer. Try and place these at the top of the page (or if not, anywhere above the fold works well) as people will want to see some visual elements when they first enter on a page.

Call To Action (Sometimes Referred To As Fitts’s Law)

Each page on the website should have a compelling call-to-action that draws the user to a conversion. For example, linking to a page where you can make a purchase or including a sign up form built into the page). This also benefits SEO in a great way because you will be interlinking between pages, giving authority to pages that may not get enough traffic otherwise.

However there is a designer ‘law’ that determines the size of the button’s that decides on the priority of the buttons. This priority ’size’ is purely to get the user to take action, more specifically a ‘call to action’. This is called Fitts’s law and stipulates that the time required to take that call to action e.g. hit that call action button, is a function of the distance from where the mouse currently is to the button and the size of the respective button. So the larger the object from where your mouse currently is and your eyes are. Fitts’s law follows a logarithm and therefore is a curve and not a straight line, so overdosing the size of a button will equally have a detrimental effect on its use. 

The proportion of button size is equally important and should therefore be larger for the actions you want a viewer to take.

The ‘Law’ of Choice

Choice is good right?

…Well to a point it is, but if the choice becomes too great on a Website you will cause paralysis of the viewer. They will simply have too many options to choose from and they will become paralysed by choice. So how do you know what is the correct number of choices?

Well you don’t, but you can make it easier for the viewer by providing filters to enable them to change what they are selecting and help them narrow down the choice. This self selecting use of menus is the best option. Limit the number of options and get the customers to eliminate by the use of filters.

Testimonials And Portfolios

Having case studies from real clients gives your website a huge boost in terms of creating trust. It’s a good idea to show off your portfolio and any short, written testimonials from previous customers on the homepage. Make sure examples in the portfolio include a lot of information and images, so potential clients get an idea of what you could do for them.

Put a name and image to testimonials as well (with consent of the individual of course).

Navigation

The crux of any website, visitors need to be able to access different areas of the website with ease. Include primary, secondary and tertiary drop down menus as necessary and create compelling headers so users will be interested and know what they are clicking on.

Visibility is key for a website and users should be able discover what they are looking without hardly any efforts.

Resources

You need to slowly build up trust with viewers before they will decide on whether to make purchase or not. One way of building this relationship is to include resources on certain pages where they can learn more and make an informed decision, statistically speaking after the 5th visit.

Recognition

Show off any awards or badges you have earned on your website. These can include SSL badges, website security and recognized partner badges (like Google, Bing, BIMA or RAR+ awards, if you are an agency for example).

This shows credibility trustworthiness in your field in addition to any testimonials that you may receive.

So in summary:

  1. Use Visual Hierarchy – build using this key principle.
  2. Create Killer Headlines that show off your offers.
  3. Use the Fibonacci sequence and the Golden Rule.
  4. Call to Action and Fitts’s Law.
  5. Law of Choice remember to use filters to get your viewer to narrow down their choices.
  6. Testimonials and Case Studies – make sure you have some.
  7. FREE Resources – make some resources free on your Website.
  8. Recognition – show off your credentials.

Your website is a Funnel and the home page is the beginning of that journey. According to an excellent article first published by Affiliate Marketing back in 2015: http://www.affiliatemarketertraining.com/good-average-time-site-per-visitor/ dwell time on a Website if under 30 seconds is considered awful anything up to 2 minutes is considered Average and anything over 2 minutes is considered outstanding. How good is yours ?

We know that the end of the funnel occurs when the user has gone through the whole process and made a purchase or signed-up to the mailing list. Your design objective has been achieved when your user has completed your objective.  The user experience and the objective for the page will be aligned. Remember this when utilising these essential elements of great website design.

Working with DDworld to produce my website has been a joy and so straightforward. Nicola understood the business well and created a website that reflects it brilliantly. Communication was excellent and nothing too much trouble to sort out. I would definitely work with them again. Louise (LB Physio)
Louise Brown
Louise Brown
12:13 31 Jul 19
A great company to help maximise your SEO they take the time to understand your business and what you want to achieve. Highly recommended
Greg Garrod-Bell
Greg Garrod-Bell
14:26 12 Jul 19
Excellent service from this company they take the time to understand your business and make it easy to understand how they can maximise your on line profile and manage the costs
Carter Revivals Ltd Carter Revivals Ltd
Carter Revivals Ltd Carter Revivals Ltd
14:21 12 Jul 19
I got some great guidance and advice on SEO and the website , recommended.
Ricky Purnell
Ricky Purnell
15:21 14 Jun 19
Digital Web World helped with some last minute design for a large government funding proposal. They listened carefully and responded with exactly what was needed in a very short timescale. Highly recommended.
Marina Norris
Marina Norris
10:20 06 Jun 19
Digital Web World helped me to set-up and market a new online magazine with two weeks. Stephen Clark was patient and knowledgeable helping me achieve this quickly. A full recommend.
Howard Clark
Howard Clark
10:24 08 Feb 19
Digital Web World is a dynamic, professional, commercial, digital marketing business where the client always comes first. Stephen Clark, founder and MD, is exacting, conscientious, and personable. He makes sure that all his B2B customers receive the highest possible standard of service from every member of his team.Superb copywriting service and great customer care. The copy they write is clear, concise, accurate and optimised for the internet with very good SEO. Good keywords make sure that the articles come up in organic searches which complements pay per click advertising. Customers and B2B clients benefit from information provided by the Digital Web World blog and often want their own bespoke news page. Digital Web World understand that time is scarce for directors in business. They work with a minimum of supervision and meet our deadlines every day.
Roz Scott
Roz Scott
19:54 23 Jan 19
Excellent SEO agency, professional, friendly, committed and extremely customer focussed. They have sorted out many issues on our website including technical SEO on and Off Page SEO. Keyword optimisation work and SEO continues. We could ring the specialist working our case directly, everything was delivered within the timescales. The people to consult when it comes to Digital Marketing and beyond.Sylvia Hahn de Azcueta, Cape Horn Engineering Ltd.
Sylvia Hahn de Azcueta
Sylvia Hahn de Azcueta
10:02 25 Jan 17
Excellent agency and great customer service. They deserve every marketers attention! Their fantastic training courses are run by experts in the field and have helped me in my career. I can't rate them highly enough, check them out!
Stuart Avis
Stuart Avis
14:35 01 Mar 16
Excellent, precise, customised and detailed service!Digital Web World has helped to amend our website, which since increase traffic manifold! Tips for social media strategy and how to make use of keywords also helped us to increase our online presence and brand awareness!
Lisa Bruecher
Lisa Bruecher
16:02 31 Jan 16

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